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- Service
- Contract management
- Create / amend entitlements
Create / Amend Entitlements
Details
Basic minimum required details to be added in “Details” tab
- Navigate to -> Menu Category.
- Select Service menu category.
- Navigate to -> Service -> Entitlement
- Displays list page of Entitlement click on -> 'Create' button
- Redirects to create page on "Details" tab.
- Add Name
- Set Regarding is auto set as “Contract if Entitlement is created from Contract” or “Contract Template if Entitlement is created from Contract Template”
- Add Entitlement Type, Start Date, End Date.
- Add Source, Total Allotment.
Detail page of Entitlement
- Is Default, Restrict on No Allotment flag set true if needed and Save Record
- In Entitlement Current date and Start Date are same then Entitlement Status is automatically marked as Active
- If current date is greater than end Date, then Entitlement will be Expired
- On Click of Cancel button Entitlement will be Cancelled.
Cancelled Entitlement